BrentEvans wrote:
Perhaps it is. Best laid plans, etc...
I will say that the one time I called Bob up (and he actually answered), the conversation quickly turned to his perception of his customers, that they just didn't understand how awesome his work was, etc. This is very much an indicator of a certain personality type, and it's not one that's conductive to business.
Doesn't surprise me. I've know for quite some time that Bob basically feels that his customers don't get it and that everyone who says anything negative is basically out to get him, even if all they are trying to do is make a suggestion or two, or point out something that isn't working.
I fortunately had been warned before I ever even took a look at SAC. So I had at least some idea what I was in for.
Basically the way I look at it is that Bob wrote these applications for himself and what he wanted to do. And that is all well and fine and good..... UNTIL you start to sell them as a product and hope to make a profit from it. Then, sorry, you have paying customers and they will expect things and at the very least expect bugs to be fixed. Frankly I think if Bob wanted to treat them as his pet projects he should have just made them shareware style products. And priced them accordingly. No one in their right mind expects much in the way of updates and changes from most shareware type products. (of course now days everyone thinks the app should just be free, but that's another debate) Anyway, that model would have fit the way Bob works better. Of course, he wouldn't have made a living selling SAW and then SAC for brief moments, like he has. But at least then when he would say I'm not really interested in that, one could say OK well I didn't pay all that much for this software. And you could perhaps set aside the dismissive tone that was often taken when someone would make a suggestion he didn't like.
But... oh hell I'll just use the icon...