Interesting in the other forum that Bob is more interested in claiming that things work fine on his end rather than being concerned about tracking down a defect. It very *well* could be operator error, to be honest, but anything that crashes SAC, even if the user is operating it in a way it is not intended to be operated, should be seriously looked at.
While having a workaround is great and allows the show to go on, if I were Bob I'd be all over this because the bug that freaks out one unusual system is likely to impact other system (if not in the same way). Of course, I'm a bit concerned with all this because I use the Mackie templates all the time (though I admit that I haven't used them since 3.1 came out).
Cheers,
Randy Hyde